(b) The terms of the contract are contained solely in this Booking Form, Enlightened Journeys by Camino for Good’s confirmation, Enlightened Journeys by Camino for Good’s Brochure or other descriptive material, and the itinerary issued by Enlightened Journeys by Camino for Good.

(c) Enlightened Journeys by Camino for Good reserves the right to terminate the contract with the Client if the behavior or conduct of the Client or any person listed on his/her Booking Form, either prior to or during the pilgrimage, is likely to endanger the safety or well-being of other Clients in his/her company, the Client himself, or Enlightened Journeys by Camino for Good’s representatives, contractors, agents, or employees. The cancellation charges as provided for in Clause 3 of this Booking Form are payable by the Client if, because of the Client’s actions or the actions of any other person listed on his/her Booking Form, either or any of the following incidents occur:

Sure, here is the revised version with "Consumer" replaced by "Client" and "holiday" replaced by "pilgrimage":

 

1. THE CONTRACT

(a) A contract shall arise when Enlightened Journeys by Camino for Good has received its completed Booking Form together with a deposit or full payment for the pilgrimage and has issued written confirmation of its acceptance to the Retailer.

 

(b) The terms of the contract are contained solely in this Booking Form, Enlightened Journeys by Camino for Good’s confirmation, Enlightened Journeys by Camino for Good’s Brochure or other descriptive material, and the itinerary issued by Enlightened Journeys by Camino for Good.

 

(c) Enlightened Journeys by Camino for Good reserves the right to terminate the contract with the Client if the behavior or conduct of the Client or any person listed on his/her Booking Form, either prior to or during a pilgrimage, is likely to endanger the safety or well-being of other Clients in his company, the Client himself, or Enlightened Journeys by Camino for Good’s representatives, contractors, agents, or employees. The cancellation charges as provided for in Clause 3 of this Booking Form are payable by the Client if, as a result of the Client’s actions or the actions of any other person listed on his/her Booking Form, either or both of the following incidents occur:

(i) there is a delay or diversion to the means of transportation the subject of this contract;
(ii) this accommodation in which the Consumer is staying is damaged;
(iii) the Consumer hereby agrees to indemnify the Company against any claim (including legal cost) made against the Company in relation to the occurrence of such incidents.

2. FITNESS AND DISABLED PERSONS

(a) Clients are responsible for ensuring they have the appropriate fitness level to complete their pilgrimage safely. Enlightened Journeys by Camino for Good provides detailed stage length and rise and fall information for each segment of the pilgrimage. This information is representative and provided in good faith. If the Client cannot follow the route designed and agreed upon between the offer and the booking process, any changes and/or additional costs incurred to complete the regular route will be at the Client’s expense.

(b) It shall be the Client’s responsibility to disclose to Enlightened Journeys by Camino for Good any physical or mental condition of a member of his/her party that may be relevant. Enlightened Journeys by Camino for Good reserves the right to decline or provide a pilgrimage for a person where, in Enlightened Journeys by Camino for Good’s opinion, the pilgrimage would be inconsistent with the unique needs of an individual.

3. PAYMENT AND CANCELLATION

(a) Deposits: To secure a pilgrimage, the Client must pay a non-refundable deposit equal to 20% of the pilgrimage value for his/her party at the time of booking.

(b) Full Payment: The pilgrimage must be paid for in full at least 60 days before the starting date of the pilgrimage. Enlightened Journeys by Camino for Good shall have the option to cancel the pilgrimage if it is not paid by that date. If Enlightened Journeys by Camino for Good exercises that option or the Client cancels the pilgrimage (which cancellation must be notified in writing to Enlightened Journeys by Camino for Good), the following cancellation charges are payable by the Client:

(c) Cancellation Policy: The following charges, expressed as a percentage of the pilgrimage cost, will be made in case of cancellation.

- More than 60 days before the starting date of the pilgrimage: the deposit.

- More than 30 days before the pilgrimage starts: 50% of the pilgrimage cost.

- 30 days before the pilgrimage starts: 100% of the pilgrimage cost.

All cancellation charges apply to each person covered by any booking.

4. SUBSTITUTION

(a) Where the Client is prevented from proceeding with the pilgrimage, he may transfer his booking to a person who satisfies all the conditions required, having first given Enlightened Journeys by Camino for Good reasonable notice in writing of his/her intention to do so before the departure date (such notice shall not be less than 21 days before the date of departure). The transferee of this Client must sign a Booking Form and comply with any other requirements of Enlightened Journeys by Camino for Good applicable to the pilgrimage.

(b) A Client who transfers a pilgrimage booking shall be jointly and severally liable with the transferee to Enlightened Journeys by Camino for Good for the payment of any balance due in respect of the pilgrimage.

(c) In accordance with the terms of Clause 1(a), the Client who transfers a pilgrimage booking and the transferee should be aware that some suppliers, such as carriers, impose cancellation fees and apply restrictions which are not within the control of Enlightened Journeys by Camino for Good and for which Enlightened Journeys by Camino for Good shall not be held liable. The transferor and transferee are both liable for these cancellation fees.

5. PILGRIMAGE PARTICIPATION

(a) The Client agrees to accept the authority and decisions of Enlightened Journeys by Camino for Good’s employees, representatives, tour leaders, and agents during the full duration of the pilgrimage, starting at the first meeting of the first day and finishing at the last meeting point of the last day of the pilgrimage. If, in the opinion of such persons, the health, level of fitness, or conduct of a client at any time before or after departure appears likely to endanger the safe, comfortable, or happy progress of a pilgrimage, the Client may be excluded from all or part of the pilgrimage without refund or compensation.

In the case of ill health, Enlightened Journeys by Camino for Good may make such arrangements as it sees fit and recover the costs from the client.

(b) If a Client commits an illegal act, they may be excluded from the pilgrimage, and Enlightened Journeys by Camino for Good shall cease to be responsible for them. If you are affected by a condition, medical or otherwise, that might affect you or other people’s enjoyment or active participation in the tour, you must advise us at the time of booking. No refund will be given for any unused services.

6. LUGGAGE TRANSFER

(a) Luggage Transfers as part of the pilgrimage is included. it is important to note that the booking includes one piece of luggage weighing strictly no more than 20kg maximum per person. If any bag exceeds the weight limit as described, the bag will not be transferred to the next location. In this case, the Client will be responsible for arranging the collection and delivery of the bag. Enlightened Journeys by Camino for Good will not be held accountable for the transfer logistics or cost.

It will be possible to add extra bags prior to arrival. The Client will inform Enlightened Journeys by Camino for Good via email (at least 48 hours before departure) so that the appropriate fee can be charged, and the service provider informed. Failure to notify of extra bags to be transferred will result in them not being transferred, and the Client would then be responsible for collecting the bag from where they were left.

(b) Bags must be left at reception by 8 am for collection. The Client is responsible for identifying the bags for transfer with a luggage tag with the name and booking reference. Clients will attach a luggage tag with their name and booking reference to aid in the identification of each bag that needs to be transported. Group Reference will also be essential for identifying the bag if travelling in a group.

Adding small bags or items attached to the luggage is not permitted. The luggage transfer providers and Enlightened Journeys by Camino for Good will not take responsibility for such items. If additional bags need to be transferred, you must notify Enlightened Journeys by Camino for Good in advance to apply the appropriate charges. Failure to notify the extra bags to be transferred can result in them not being transferred, and you would then be responsible for collecting the bag from where you left it.

Loss or Damages:

Enlightened Journeys by Camino for Good cannot be responsible for the loss or damage made by our luggage transfer providers that is superficial or external, including wheels, zips, and handles, or due to over-packing from water, rain, or snow caused by fragile or perishable items inside. If you have travel or baggage insurance, you may be able to claim for loss, damage, or delay to your luggage. A personal policy will provide greater cover than we can offer, so we recommend you contact your insurer first.

7. PRIVATE TRANSFERS

(a) The Client must be at the meeting point at the agreed time. No refund is allowed if the Client or another passenger on whose behalf the Client placed the booking does not show up at the agreed place of the Transfer at the pick-up time nor within 15 minutes after such time (30 minutes if the agreed location for the Transfer is an airport).

(b) The Client will be responsible for transfers if they do not keep original plans. Enlightened Journeys by Camino for Good will assist as far as possible to reschedule transfers if given at least 3 hours advanced notice. If the Client does not notify Enlightened Journeys by Camino for Good (with at least 3 hours of notice), it will be taken as a cancellation of the transfer service and will not be refundable (as per cancellation policies). Rescheduling will always be subject to the supplier’s availability.

8. PASSPORTS, VISAS, AND DOCUMENTATION

(a) It is the Client’s responsibility to ensure that passports, visas, vaccination certificates, or other documentation required for the pilgrimage are obtained well in advance. All children under 18 years of age must have an individual passport or be included on the passport of a parent travelling with them. Passport details are required by airlines. The Client must ensure that the name(s) on the Booking Form are exactly as shown on the passport. Enlightened Journeys by Camino for Good will not accept responsibility for travel documentation that is incorrect or incomplete.

(b) The Client must check all documentation immediately when received. Contact Enlightened Journeys by Camino for Good or the Retailer immediately if any information appears to be incorrect or incomplete.

9. DATA PROTECTION AND PRIVACY POLICY

We will only use your personal information for purpose of the pilgrimage and will only share providers of needed services (transfers, luggage transfer, hotels, etc.).

10. INSURANCE

(a) The Client must have travel insurance that provides cover for loss, damage, or delay to their luggage. It is highly recommended that the policy provides adequate cover for cancellations or curtailment, medical expenses, pre-existing medical conditions, personal accident, loss, or damage to baggage and valuables, personal liability, legal expenses, missed departure, and scheduled airline failure.

(b) Enlightened Journeys by Camino for Good will not be held liable for any costs incurred by Clients who fail to obtain travel insurance.

(c) The Client should ensure that the insurance policy covers their specific needs and the activities included in the pilgrimage.

11. FORCE MAJEURE

(a) Enlightened Journeys by Camino for Good shall not be liable for any loss or damage resulting from circumstances beyond our control, including but not limited to, acts of God, war, riots, civil disturbances, strikes, natural disasters, epidemic, pandemic, terrorist activities, industrial disputes, fire, technical or maintenance problems with transport, adverse weather conditions, government action, or other events outside of our control.

(b) In the event of force majeure, Enlightened Journeys by Camino for Good reserves the right to modify, cancel, or postpone the pilgrimage without liability.

12. COMPLAINTS

(a) If the Client has a complaint during the pilgrimage, they must notify the representative or the service provider immediately, who will endeavor to resolve the issue.

13. PRICE VARIATION

(a) All prices quoted are stated in US Dollars ($) and are based on exchange rates current and appropriate at the time of publication.

(b) The pilgrimage price is subject to surcharges on the following items: government action and currency fluctuation. Even in this case, the Company absorbs an amount equivalent to 2% of the pilgrimage price, excluding insurance premiums and any amendment charges. Only amounts over this 2% will be surcharged. Suppose this increases the holiday price by more than 10%. In that case, the customer will be entitled to cancel the holiday and receive a full refund of all the money paid except for any premium paid to the Company for holiday insurance and amendment charges. The right to cancel must be exercised within 14 days from the issue date printed on the invoice.

14. THE CLIENT’S RESPONSIBILITIES

(a) The Client shall check all travel documentation immediately after it is furnished. If the Client considers any document is incorrect or has a query in relation to its contents, he shall forthwith notify the Enlightened Journeys by Camino for Good of his concern, and the Company shall respond as soon as possible.

(b) The Client is solely responsible for ensuring that he presents him/herself at all the meeting points of his/her holiday mentioned in the travel documentation provided to him/her by Enlightened Journeys by Camino for Good. If the Client arrives after the departing time stipulated in the travel documentation supplied to the Client. In that case, Enlightened Journeys by Camino for Good shall not be obliged to carry the Client and shall be entitled to treat the pilgrimage as having been cancelled by the Client.

(c) The Client is restricted by the regulation of carriers and executive authority concerning the weight, type and contents of baggage that he may take on board the craft and/or vehicles that will be used in connection with the holidays. The Client shall be responsible for ascertaining any limitations which apply in this regard and shall not present himself at the port of embarkation with any prohibited item in his luggage or on his person or with items that exceed weight or dimension restrictions applicably.

(d) This Client hereby agrees that he shall abide by all instructions or directions given by a member of Enlightened Journeys by Camino for Good’s staff or any crew member of a carrier’s craft or vehicle used in connection with the pilgrimage and hereby agrees to indemnify Enlightened Journeys by Camino for Good against any loss or injury suffered or incurred by any other person as a consequence of the Client’s failure to act in accordance with any such direction or instruction.

(e) It is the Client’s responsibility to ensure they are eligible to travel from their country of origin to the destination they have booked with Enlightened Journeys by Camino for Good. As eligibility to travel is beyond Enlightened Journeys by Camino for Good control, Enlightened Journeys by Camino for Good accepts no responsibility for ineligibility to travel now or in the future.

Enlightened Journeys by Camino for Good shall not be liable for any physical injuries, casualties, loss or damage caused by any events beyond the actual control of Enlightened Journeys by Camino for Good. The Client hereby agrees to follow at their own risk any of the recommendations given by Enlightened Journeys by Camino for Good. Furthermore, clients agree not to hold Enlightened Journeys by Camino for Good responsible for injury or death resulting from accidents.

13. LAW AND JURISDICTION

(a) These terms and conditions and any contract to which they apply are governed in all respects by US law.

(b) The Client and Enlightened Journeys by Camino for Good agree that any dispute, claim, or other matter which arises out of or in connection with these terms and conditions or the contract will be dealt with by the Courts of Utah, USA.

(c) The Client hereby agrees to indemnify Enlightened Journeys by Camino for Good against any claim (including legal costs) made against Enlightened Journeys by Camino for Good in relation to the occurrence of such incidents.